I stumbled across an incredible tool that I can't help but pass on. Let me say up front that I am not getting paid for this and that everything here is my own opinion; I was so amazed with the service – and such a useful one at that – that I want to share it!
Peek from UserTesting is a service that gives you insight into how a new visitor, completely unfamiliar with your website or blog, reacts to your site. What's amazing is that it's in realtime, meaning you get instant feedback and can see their process as they interact with your site. What are they most interested in? What works? What doesn't? The answers may really surprise you.
It's free and is super crazy fast; they emailed me with my three-minute video in less than two hours after I submitted my request. It's fun, too, to watch a stranger visit your page; you're seeing your own site, however familiar, through a stranger's eyes.
Here's what I learned about My Peacetree.
The positives:I've been itching to create a header that pops, so the feedback on it is something I already suspected. But the Etsy thing surprised me: if it were me, I'd head straight to "About", not "Shop". But I am glad, regardless, that readers are still interested in what I might sell. I'll either need to add a message on Etsy or change the nav bar, I think, to make things clearer.
- Purpose is fairly clear
- User would return
- Empty Etsy shop seems pointless
- Header is lacking; needs color
And once I make these changes? I'll submit another request. Peek allows up to three tests per month.
I'm grateful to this anonymous reviewer, too. He was kind, professional, and provided constructive feedback – and I can't help but like anyone who is a fellow dreamer! A shout out to you, Mr. Reviewer. Thank you for your insight!